Terms & Conditions
Unless otherwise specified, the Lightingmerchant logo and banners, are the sole property of Lightingmerchant.com, Lighting Merchant, Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Order Acceptance Policy
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Lightingmerchant.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. We typically would reach out to you if we can not fulfill the quantity you ordered, and we will notify you of the amount of quantity we have, you will have the chance to let us know how we should proceed with your order.
We will ship your product as they become available. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price. We typically would never charge a customer until their order has been shipped, so a refund would almost never be necessary.
By accepting our terms & conditions you are accepting our return policy which can be found here.
An order can only be cancelled before it enters the shipping process.
Once an order (item) has left the manufacturers facility and is on the way to our facility, this order is considered a return. Please see our return policy.
Lightingmerchant.com shall automatically charge and withhold 6.875% sales tax for orders to be delivered to addresses within New Jersey. We do not charge sales tax for orders shipped out of New Jersey.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Lighting Merchant site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
The following are the method of payments we accept on our website: Visa, MasterCard, American Express, and Discover. There is no fee for using your credit card to make purchases. Please be sure to provide your name, billing address, and telephone number exactly as they appear on file with your bank institution.
In the event that an item is damaged in transit, we will do everything we can to resolve the matter immediately. When items are shipped by FedEx or UPS, we must contact them within 48 hours to ensure a quick, free of charge resolution. Upon inspecting the merchandise, please contact us by calling our toll free number (888) 505-1084 or through email, noting what was damaged, so that we can assist you immediately and expedite a new item right away.
For larger items that are shipped via freight carrier, you must inspect the item on site, and mark any noticeable defects on the bill of lading or refuse delivery. Once you do so, please call our toll free number right away so we can file a claim with the carrier and expedite a replacement immediately. If you do not plan on inspecting the items on site, you must note the delivery receipt 'subject for inspection' otherwise Lightingmerchant.com or the freight carrier will not take any responsibility for the damages. This is extremely important for larger items that are shipped VIA freight carrier. When we ship larger items with UPS Freight or any other freight service, our shipping update email will indicate very important delivery and instructions information which you must follow. Not following these instructions may result in your loss.
In the rare event of a manufacturer defect, we ask you to call our toll free number with a detailed explanation of the problem or issue. One of our Customer Care representatives will instruct you on how to get your item replaced, or get the correct parts expedited to you. Please take photos of the defective item, we will need that to process a defect claim.
Disclaimer of Warranties and Limitation of Liability
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Lightingmerchant.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, Lightingmerchant.com DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS WEB SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE Lightingmerchant.com WEB SITE, THAT YOUR USE OF THE WEB SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
From time to time, Seller may provide certain products that cannot be resold as new "Items". Items include samples given to Contractor for review of said Items. In consideration for receipt of such Items, and other good and valuable consideration, the sufficient of which is hereby acknowledged, the Contractor agrees as follows: NO RETURN: Such Items are offered free of charge and cannot be returned for refund, credit or otherwise. WARRANTY: Given the nature of these items, Seller provides them "AS IS", WHERE IT IS, WITH ALL FAULTS AND WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. SELLER SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY, SATISFACTORY QUALITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY: UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. CONTRACTOR HEREBY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES, AND IN NO EVENT, SHALL SELLER HAVE LIABILITY. LABOR ALLOWANCE: Seller makes NO ADDITIONAL ALLOWANCE FOR THE LABOR, SHIPPING OR OTHER EXPENSE INCURRED BY CONTRACTOR IN RETURNING, REPAIRING OR REPLACING THE DEFECTIVE ITEMS OR WORKMANSHIP OR DAMAGE RESULTING FROM THE SAME. RELEASE: Contractor hereby waives, releases and discharges Seller, its corporate affiliates and their officers, directors, employees and related parties, from any and all claims, actions, causes of action, demands, damages and liability of whatever nature, known or unknown, in connection with or arising from sale or use of Items hereunder. INDEMNITY: Furthermore, Contractor agrees to defend, indemnify and hold Seller harmless from any and all claims, actions, causes of action, demands, damages and liabilities of whatever type as a result of the use of the Items(s).